Introduction
Restify is a powerful web platform tailored to simplify restaurant operations in a single, streamlined dashboard. Designed for efficiency, it enables restaurant owners to effortlessly manage reservations, orders, customer interactions, and reports. Restify transforms the administrative side of restaurant management, creating a smoother and more efficient workflow for busy restaurateurs.
Goal
To offer restaurant owners a seamless, user-friendly interface for real-time access and management of their data, empowering better decision-making and streamlining daily operations, such as:
Challenges
Balancing a powerful feature set with an intuitive, easy-to-use interface for non-technical users.
Providing restaurant managers with real-time information to prevent errors and delays.
Catering to diverse roles by offering tailored access to information and features, ensuring each staff member sees only what’s relevant to their role.
Solutions
Streamlined operations with intuitive workflows for reservations and order management, added real-time notifications and data synchronization, and introduced a customizable role-based dashboard for enhanced flexibility.
Design Process
Building an efficient, user-centered, and flexible platform through a carefully structured design approach.
User Flow
The user flow was crafted to enable restaurant managers to complete tasks effortlessly, without requiring technical skills. Here’s an example of the reservation management flow.
Dashboard
Provides key metrics, including current occupancy, available tables, active orders, and revenue insights. Customizable widgets allow users to focus on the data that matters most to their specific needs.
Reservation
This section enables restaurant managers to view, confirm, or cancel reservations. Real-time alerts notify admins of new bookings, displaying details such as reservation time, guest count, and table availability.
Orders
A centralized hub for managing all customer orders. Admins can create new orders, assign waitstaff, monitor order progress, and update statuses from 'in progress' to 'completed' and 'paid.'
Menu
Displays the restaurant's current menu with options for managing menu items, editing
prices, and adding special items. Orders can be created directly from this section"
